Returns

If an item arrives damaged, is missing from your parcel, or isn't what you ordered, contact us with your order reference and a photo where relevant. We'll arrange a replacement or a refund.

If something arrives damaged, or is not what you ordered, contact us and we will put it right.

Chilled and perishable items cannot be returned once delivered unless they arrive damaged or spoiled. This does not affect your statutory rights.

To raise a problem with an order, contact us with your order reference.

Nothing on this page affects your statutory rights under UK consumer law.